Privacy Policy

Sunny Paws Mobile Grooming

Effective Date: February 13, 2026

Sunny Paws Mobile Grooming (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or book our mobile pet grooming services.

1. Information We Collect

When you use our website or book an appointment, we may collect:

  • Full name
  • Email address
  • Phone number
  • Service address
  • Pet information (name, breed, size, age, behavior notes, medical concerns you choose to share)
  • Appointment details
  • Payment information (processed securely through our booking/payment platform)
  • IP address and basic browser/device data

We only collect information that is necessary to provide our grooming services and operate our business.

2. How We Use Your Information

We use your information to:

  • Schedule and manage grooming appointments
  • Communicate about upcoming appointments, confirmations, or changes
  • Send service reminders
  • Process payments
  • Improve our website and customer experience
  • Respond to questions or service inquiries
  • Comply with legal or regulatory requirements

We do not sell your personal information.

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from Sunny Paws Mobile Grooming related to customer care,
appointment coordination, and service inquiries.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Payment Processing

Payments are processed through secure third-party payment providers. Sunny Paws Mobile Grooming does not store full credit card
numbers on our servers.

5. Cookies and Website Data

Our website may use cookies or similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

You may adjust your browser settings to disable cookies if preferred.

6. Sharing of Information

We do not sell, trade, rent, or share your personal information, including SMS consent, with third parties for marketing purposes.

We may share information only with:

  • Trusted service providers (such as booking software or payment processors)
  • Legal authorities if required by law

7. Website Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address
and browser user agent string to help with spam detection.

8. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the
website may be able to download and extract location data from images.

9. Embedded Content from Other Websites

Pages on this site may include embedded content such as videos or images. Embedded content behaves in the same way as if you visited
the external website directly. These websites may collect data about you and use cookies or tracking technologies.

10. Data Retention

We retain customer information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

11. Data Security

We implement reasonable administrative and technical safeguards to protect your information. While we take security seriously,
no online system can guarantee complete security.

12. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information

To make a request, please contact us through our website contact form.

13. Children’s Privacy

Our services are intended for pet owners who are 18 years of age or older. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have questions about this Privacy Policy, please contact us through our website.

Sunny Paws Mobile Grooming
Serving Palm Beach County
By Appointment Only